Privacy Policy

Introduction

Anomaa Aerospace Technologies (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of personal and operational information entrusted to us.

This Privacy Policy explains how we collect, use, store, disclose, and protect information obtained through our:

• Drone package delivery services
• Unmanned Aircraft System Traffic Management (“UTM”) platform
• Websites and mobile applications
• Customer support channels
• Related technologies and services

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Scope of this Policy

This Privacy Policy applies to information collected from:

• Customers and service users
• Drone operators and pilots
• Fleet owners
• Airspace participants
• Business partners
• Website visitors
• Mobile application users
• Vendors and contractors
• Authorized governmental and regulatory stakeholders

Information We Collect

3.1 Personal Information — We may collect personal information including full name, email address, telephone number, physical address, postal address, billing information, company affiliation, national identification information where legally required, pilot licensing information, operator registration details, and emergency contact information.

3.2 Account Information — When you register for our Services, we may collect username, password, account credentials, authentication data, user preferences, communication preferences, and account activity records.

3.3 Drone Operator Information — For UTM services, we may collect operator identification, drone registration numbers, pilot certifications, flight authorizations, operational approvals, insurance information, and safety compliance documentation.

3.4 Flight and Airspace Data — To provide drone traffic management services, we may collect flight plans, real-time aircraft positions, altitude information, speed information, navigation telemetry, airspace utilization records, geofencing information, take-off and landing locations, communications records, and incident reports.

3.5 Delivery Service Information — For drone delivery operations, we may collect sender information, recipient information, delivery addresses, delivery coordinates, pickup locations, order history, package tracking information, delivery verification records, and delivery instructions.

3.6 Technical Information — We automatically collect certain technical information including IP address, browser type, device identifiers, operating system, application logs, connection information, usage analytics, security monitoring records, and system performance data.

3.7 Drone Sensor Data — Our systems may receive or process data collected through navigation sensors, collision avoidance systems, remote identification systems, radar systems, ADS-B systems, ground monitoring equipment, and other operational sensors.

How We Use Information

We may use collected information to:

• Provide drone delivery services
• Manage drone traffic operations
• Coordinate airspace activities
• Monitor flight safety
• Authenticate users
• Process transactions
• Provide customer support
• Improve system performance
• Optimize airspace utilization
• Prevent collisions and operational conflicts
• Detect fraud and unauthorized access
• Conduct system analytics
• Maintain business records
• Comply with legal obligations
• Protect public safety

Legal Basis for Processing

Where applicable, we process information based on customer consent, contractual necessity, compliance with legal obligations, legitimate business interests, protection of public safety, aviation safety requirements, and other lawful bases permitted by applicable law.

Information Sharing and Disclosure

Service Providers — We may disclose information to third parties providing cloud hosting, data storage, payment processing, cybersecurity services, customer support, analytics services, mapping services, and communications services.

Drone Operators and Airspace Participants — Where necessary to facilitate flight coordination, prevent airspace conflicts, enable traffic management, support flight authorizations, and maintain operational safety.

Aviation Authorities and Regulators — We may disclose information to civil aviation authorities, air navigation service providers, national security agencies, law enforcement agencies, and other competent authorities, where required by law or for operational safety purposes.

Business Transactions — Information may be transferred as part of mergers, acquisitions, corporate restructurings, investments, or asset sales.

Airspace and Flight Data Sharing

Because drone traffic management depends on coordinated airspace awareness, certain operational information may be shared with authorized participants, including aircraft identifiers, flight positions, flight intentions, approved flight corridors, airspace restrictions, traffic advisories, and safety notifications.

Only information necessary for safe and efficient operations will be shared.

Cookies and Similar Technologies

Our websites and applications may use cookies, session identifiers, analytics technologies, web beacons, and similar tracking technologies. These technologies help us improve service functionality, analyze usage trends, enhance security, remember user preferences, and improve user experience.

Users may manage cookie settings through browser controls.

Data Retention

We retain information only for as long as necessary to deliver Services, manage airspace operations, preserve safety records, meet contractual obligations, resolve disputes, investigate incidents, and comply with legal and regulatory requirements.

Retention periods may vary according to applicable aviation, telecommunications, and data protection laws.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, loss, misuse, and destruction.

Security measures may include data encryption, role-based access control, multi-factor authentication, network monitoring, security audits, intrusion detection systems, and employee confidentiality obligations.

While we take reasonable precautions, no system can be guaranteed to be completely secure.

Your Privacy Rights

Subject to applicable law, you may have the right to access your personal information, correct inaccurate information, request deletion of information, restrict processing, object to certain processing activities, withdraw consent, request data portability, and submit complaints to appropriate authorities.

Requests may be submitted using the contact details provided below.

Children’s Privacy

Our Services are not intended for individuals under the age of 18 unless authorized by applicable law and appropriate consent has been obtained.

We do not knowingly collect personal information from children in violation of applicable law.

International Data Transfers

Information may be processed or stored in countries outside your jurisdiction. Where such transfers occur, we will implement reasonable safeguards to protect information consistent with applicable legal requirements.

Automated Processing and Decision-Making

Our systems may use automated technologies to support flight routing, airspace deconfliction, traffic prioritization, collision avoidance, demand forecasting, resource allocation, risk assessment, and operational optimization.

Where required by law, affected individuals may request review of significant decisions.

Regulatory Compliance and Aviation Safety

As a provider of drone delivery and drone traffic management services, we may collect, retain, and disclose records necessary for aviation safety, traffic management, regulatory oversight, incident investigations, law enforcement cooperation, and national security obligations.

Such records may include flight logs, flight approvals, telemetry records, safety reports, communications logs, airspace coordination information, and delivery records.

Data Breach and Incident Response

In the event of a security incident affecting personal or operational information, we may investigate the incident, contain and mitigate risks, restore affected systems, notify affected parties where required, cooperate with regulatory authorities, and implement corrective measures.

Third-Party Services

Our Services may integrate with third-party mapping providers, airspace systems, payment platforms, telecommunications providers, drone manufacturers, aviation service providers, and enterprise software systems.

We are not responsible for the privacy practices of independent third-party services.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in technology, new services, regulatory developments, or operational requirements.

Updated versions will be published on our website and become effective upon publication unless otherwise stated.

Contact Information

For privacy-related inquiries, requests, or complaints, please contact:

Anomaa Aerospace Technologies

• Data Protection Officer / Privacy Officer
• GhanaPost GPS Address: AE-0137-0959, Abankro — Ejisu, Kumasi
• Email: support@anomaaaerospace.com
• Phone: 0541167448
• Website: https://anomaaaerospace.com/

Complaints and Regulatory Inquiries

If you believe your privacy rights have been violated, you may contact us directly. You may also submit a complaint to the applicable data protection authority, civil aviation authority, or other competent regulatory agency in your jurisdiction.